Servicing the nightmare!

“They sell the dream; we have to service the nightmare?”  I hear this over and over from operating teams about how the sales and revenue management teams sell the hotel.

 

Always be sure to look at this from both sides. Of course, I know that you want the sales teams to be aggressive at your hotels as these keep everyone in business, “but if only……” you think. 

     

 
   Let’s talk about the importance of reviewing your property's performance at least once a year. 

Let’s talk about the importance of reviewing your property's performance at least once a year.

You would be surprised at some of the results I see as I visit properties throughout the year. Most have led to the discovery of considerable low-hanging fruits in areas that need work. Often resulting in improved revenues, efficiencies, and bottom line improvements.

     

 
   Food and Beverage Industry Veteran Takes Expertise on Road 
 






















    

 
   Focus - F&B and founder Russ Blakeborough were featured on  businessinsavannah.com  this weekend. The article gets not only to the heart of

Focus - F&B and founder Russ Blakeborough were featured on businessinsavannah.com this weekend. The article gets not only to the heart of of why Focus - F&B was launched, but how it can make a difference for any business - not only in Savannah, but around the United States and internationally.