Concept Creation | Restaurant Analysis | Service Training Global Food and Beverage Consulting

A full line of F&B Consulting services are available for hotels and restaurants  

Culinary, Service, Work-flow, Systems, Purchasing, Analysis, Concepts, and Marketing

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Training – F&B and General Leadership Principles

Training plans are done in person, using our Keynote, PowerPoint or Webinar presentations customized to your needs and brand.

F&B Focused topics: Service Basics, Advanced Dinner Service, Steps of Service, Craft Cocktail Culture, Customer Service [Part I, II or Advanced, Bar Service, Culinary Skills [several levels] Wine Skills 101

Our library of topics include: Fundamentals of Purchasing  |  Manager Training  |  Leading a team to Greatness  |  Improve your On-Floor Presence & Manager Effectiveness  |  Social Media Engagement  |  Profit Improvement  |  Culinary Safety  |  Health Department Pre-Check  |   Leadership Development &  Accountability  |  Hire the Right Team  |  How to Engage Your Team  | Driving Profit  |  Creating a Vision

We have a full library of topics, but please feel free to ask for any additional needs. Additional topics can easily be added using our template. Template will be branded to your company and left for you continued use.

Concept Creation – New Development and Re-Branding

Focus F&B will work with you to develop a concept; or create one from scratch to fit your vision, property style, and physical location. Alongside your team, we will develop logos, color schemes, brand statements, brand voice, historical and pertinent stories, a marketing schedule, service standards, culinary product standards, and all other aspects that will bring the concept to life, increase revenues and the reputation of your property. Development options include: restaurant, bar, and kitchen design, restaurant décor and ambiance, menu and theme concept [food and beverage], logo creation, standard operating procedures, timelines, assist with key staff recruitment, advertising and social media plan, as needed, roll-out/opening timeline to ensure that everything is planned out.

Profit Improvement – General or Area Specific

Profit improvement analysis and improvement plans can focus on many different target areas, including: top-line revenue, restaurant, bar, culinary, purchasing, menu matrix, banquets, and P&L analysis. Or choose a General Overview Review with deep-dive recommendations, to include up-sell opportunities, missed revenue, marketing and operating deficiencies. We will recommend new or improved systems and/or resources for improvement with a detailed step-by-step plan.

 

Food & Beverage Specialities:

First-time F&B Director and Executive Chef On-boarding

Who trains your new F&B leaders? Where do they get the sorely needed skills necessary to run a creative, efficient, and profitable operation? Invest in them, and in your restaurant.  Our hands-on approach will develop your new leaders on all areas that they need to know in their new role. We have a full checklist, that will be of course be customized to your branding and operational procedures. Three day or full-week coaching is available.

Corporate F&B Director 

We can fill the role as your Corporate F&B Director, or F&B Support; setting the tone, direction, and culture of your hotel company’s F&B operations. We can manage the communications to each hotel’s leadership to create and/or follow up on standards, create and introduce new role-outs, branding compliance, and staffing assistance. The role will also provide support for, and unite with, the F&B leadership teams across your portfolio as the conduit to the corporate office team.

Task Force Assistance

We can assist in person, as available, or recommend resources to provide coverage on-property during any gaps in your top leadership positions, during a transition period, or for special event coordination. Experienced in task force assignments as General Manager, Director of Operations, Director of Rooms or F&B, or Executive Chef

Marketing Plans – Local and Social Marketing Planning

All of our above efforts are wasted without a solid marketing plan to get the word out about your operation and get customers in the door! Marketing Assistance as follows: thorough review of marketing efforts, review by market with online feedback from social media websites, review and plan for correction, monitoring and improving, daily, weekly and monthly recommendation with strategies to increase traffic and revenues to your venue and word-of-mouth

Restaurant Openings - Planning and Operational Support

Development of a timeline and schedule is the first step, to create and map out a plan with monthly, weekly and daily goals. We will develop checklists and processes, systems, and all documents necessary for a smooth opening. These include: POS set-up, marketing schedule, staff training, and on-floor presence, prior to, and including opening day. This will ensure that everything is thoroughly planned and thought out in a high level of detail. We will coordinate with your Chef to create final menu, plating guide, menu descriptions for FOH, recipe cards [costed], menu tasting and feedback vehicle, and pricing recommendations. We will review the following: kitchen line layout, prep lists and amounts, order-guide revisions, purchasing and sourcing of new items, culinary opening timeline. Focus F&B will coordinate with your, marketing team to produce press releases, social media blasts, and opening events, as required.

 

 

Property Reviews - Restaurant F&B Analysis and Hotel Property Evaluations

The three or five-day visits follow a detailed review of your operation. This includes front of the house and the back of the house with an interview of Key Managers and Chefs. It will review service, culinary, beverage, ambiance, menu and menu design, marketing and social media, organization, staffing levels, training, systems, purchasing, and P&L/profitably. This is followed by a comprehensive road map on how to turn around and re-direct your operations. The plan for success can be self-driven or Focus F&B assisted. Additionally, we have operational and rooms experience, and are very experienced at property reviews. The Hotel Review includes: check-in, check-out, welcome factor, PBX, service standards, room inspections, brand standards, and cleanliness. Of course, these can also be customized.

 

A la Carte Menu:   Hourly, daily, or long-term rates available.

Call us today to discuss - or get a hassle-free proposal:  912-312-2919

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